Listening to audiobooks on Audible is a great way to enjoy your favorite stories while you’re on the go, but there may come a time when you need to return a book. Whether you didn’t enjoy it, you accidentally purchased the wrong book, or you simply want to free up some space on your device, returning a book on Audible is a relatively simple process.
In this article, we’ll provide you with a step-by-step guide on how to return a book on Audible, along with some additional tips and information to make the process as smooth as possible.
Now that you have a basic understanding of the process, let’s dive into the step-by-step guide on how to return a book on Audible.
how to return a book on audible
Here are 8 important points to keep in mind when returning a book on Audible:
- Go to “Your Library”
- Find the book you want to return
- Click on the three dots menu
- Select “Return Title”
- Confirm your return
- Refund or credit options
- Wait for processing
- Check your refund/credit
By following these steps, you can easily return a book on Audible and receive a refund or credit.
Go to “Your Library”
To initiate the book return process on Audible, you’ll need to access your library. Here’s how you can do it:
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Open the Audible app or website:
If you’re using the Audible app, tap on the “Library” tab at the bottom of the screen. If you’re using the Audible website, hover over “Your Account” in the top-right corner and select “Your Library” from the dropdown menu.
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Locate the book you want to return:
Once you’re in your library, you can browse your books by title, author, or narrator. You can also use the search bar to quickly find the book you’re looking for.
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Identify the three dots menu:
When you find the book you want to return, you’ll see three dots (…) next to the book’s title. This is the menu button that will allow you to initiate the return process.
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Click on “Return Title”:
Once you click on the three dots menu, you’ll see a list of options. Select “Return Title” from the list to start the return process.
After clicking on “Return Title,” you’ll be asked to confirm your return. Once you confirm, the book will be removed from your library and you’ll be provided with refund or credit options.
Find the book you want to return
Once you’re in your Audible library, you can easily find the book you want to return using the following methods:
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Browse your library:
You can browse your library by title, author, or narrator. Simply scroll through the list of books or use the search bar to quickly find the book you’re looking for.
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Use the search bar:
If you know the exact title or author of the book you want to return, you can use the search bar to quickly find it. Simply type in the title or author’s name and press enter.
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Filter your library:
You can also filter your library to only show certain types of books, such as audiobooks, podcasts, or originals. This can be helpful if you have a large library and you’re looking for a specific type of book.
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Check your recently played books:
If you recently listened to the book you want to return, you can find it in the “Recently Played” section of your library. This section shows a list of the books you’ve listened to recently, making it easy to find the one you’re looking for.
Once you’ve found the book you want to return, simply click on the book’s title or cover to open the book’s details page. From there, you can initiate the return process by clicking on the three dots menu and selecting “Return Title.”
Click on the three dots menu
Once you’ve found the book you want to return in your Audible library, you’ll need to click on the three dots menu to initiate the return process. Here’s how to do it:
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Locate the three dots menu:
When you open the book’s details page, you’ll see a row of icons below the book’s cover. The three dots menu is located at the far right of this row. It may also be represented by an ellipsis (…) symbol.
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Click on the three dots menu:
Once you’ve found the three dots menu, click on it to open a list of options. This list of options may vary depending on the book and your device.
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Select “Return Title”:
In the list of options, look for the option that says “Return Title” or something similar. This option may also be represented by an icon of a book with an arrow pointing to the left.
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Confirm your return:
Once you click on “Return Title,” you’ll be asked to confirm your return. A confirmation message will pop up asking if you’re sure you want to return the book. Make sure you’re returning the correct book before confirming.
After you confirm your return, the book will be removed from your library and you’ll be provided with refund or credit options. The specific options available to you will depend on your Audible subscription and the book’s return policy.
Select “Return Title”
Once you’ve clicked on the three dots menu and found the “Return Title” option, you’ll need to select it to initiate the book return process. Here’s what happens when you select “Return Title”:
Confirmation message: A confirmation message will pop up asking if you’re sure you want to return the book. This is your chance to double-check that you’re returning the correct book. If you’re sure you want to return it, click on the “Confirm” button.
Book removal: Once you confirm your return, the book will be immediately removed from your Audible library. You’ll no longer be able to access the book or listen to it. However, you may still see the book listed in your purchase history.
Refund or credit options: After you return the book, you’ll be provided with refund or credit options. The specific options available to you will depend on your Audible subscription and the book’s return policy. Typically, you’ll have the option to receive a refund to your original payment method or a credit that you can use to purchase other books on Audible.
Processing time: The time it takes for your refund or credit to be processed varies. It may take a few days or even weeks, depending on your payment method and Audible’s processing times. Once your refund or credit is processed, you’ll receive a confirmation email from Audible.
By following these steps, you can easily return a book on Audible and receive a refund or credit. If you have any questions or issues during the return process, you can contact Audible’s customer support for assistance.
Confirm your return
After you’ve selected the “Return Title” option, you’ll be asked to confirm your return. This is your chance to double-check that you’re returning the correct book and that you understand the refund or credit options that will be available to you.
Here are some things to keep in mind when confirming your return:
- Make sure you’re returning the correct book: Double-check the book’s title, author, and narrator to make sure you’re returning the book you intended to return.
- Understand your refund or credit options: Before you confirm your return, make sure you understand the refund or credit options that will be available to you. Typically, you’ll have the option to receive a refund to your original payment method or a credit that you can use to purchase other books on Audible.
- Confirm your return: Once you’re sure you’re returning the correct book and you understand your refund or credit options, click on the “Confirm” button to complete the return process.
Once you confirm your return, the book will be immediately removed from your Audible library and you’ll be provided with your refund or credit. The specific options available to you will depend on your Audible subscription and the book’s return policy.
If you have any questions or concerns about confirming your return, you can contact Audible’s customer support for assistance.
Refund or credit options
After you return a book on Audible, you’ll be provided with refund or credit options. The specific options available to you will depend on your Audible subscription and the book’s return policy.
Here are the most common refund or credit options:
- Refund to original payment method: If you purchased the book using a credit card or debit card, you’ll typically receive a refund to the same card. The refund may take a few days or even weeks to appear on your statement, depending on your bank’s processing times.
- Audible credit: You may also have the option to receive a credit that you can use to purchase other books on Audible. This credit will be added to your Audible account and can be used to purchase any book in the Audible catalog.
- Exchange for a different book: In some cases, you may be able to exchange the book you’re returning for a different book of equal or lesser value. This option is not always available, but it’s worth checking with Audible’s customer support to see if it’s possible.
To choose your refund or credit option, simply follow the instructions provided by Audible during the return process. You’ll be able to select your preferred option before you confirm your return.
If you have any questions or concerns about your refund or credit options, you can contact Audible’s customer support for assistance.
Wait for processing
Once you’ve confirmed your return and selected your refund or credit option, your return will be processed by Audible. The processing time can vary depending on the payment method you used and Audible’s processing times.
- Refund processing time: If you’re receiving a refund to your original payment method, it may take a few days or even weeks for the refund to appear on your statement. The processing time depends on your bank or credit card company.
- Credit processing time: If you’re receiving an Audible credit, it will typically be added to your account within a few hours. However, in some cases, it may take up to 24 hours for the credit to appear.
- Exchange processing time: If you’re exchanging the book for a different book, the processing time will depend on the availability of the new book. In most cases, the exchange will be processed within a few days.
- Check your account or statement: Once your return has been processed, you should check your Audible account or your bank statement to confirm that you’ve received your refund or credit.
If you have any questions or concerns about the processing time for your return, you can contact Audible’s customer support for assistance.
Check your refund/credit
Once your return has been processed by Audible, you should check your Audible account or your bank statement to confirm that you’ve received your refund or credit.
- Check your Audible account: If you’re expecting an Audible credit, you can check your Audible account to see if the credit has been added. To do this, log in to your Audible account and go to the “Account” section. Under the “Credits” section, you should see the amount of credit you have available.
- Check your bank statement: If you’re expecting a refund to your original payment method, you should check your bank statement to see if the refund has been processed. The refund may take a few days or even weeks to appear on your statement, depending on your bank’s processing times.
- Contact Audible customer support: If you’ve waited a reasonable amount of time and you still haven’t received your refund or credit, you can contact Audible’s customer support for assistance. They will be able to check the status of your return and help you resolve any issues.
- Keep records of your return: It’s a good idea to keep records of your return, such as the date you returned the book, the refund or credit option you selected, and the amount of the refund or credit. This information can be helpful if you need to contact Audible customer support about your return.
By following these steps, you can easily check your refund or credit and make sure that you’ve received the correct amount.
FAQ
Here are some frequently asked questions about returning books on Audible:
Question 1: How long do I have to return a book?
Answer 1: You have 365 days from the date of purchase to return a book on Audible.
Question 2: Can I return a book that I’ve already started listening to?
Answer 2: Yes, you can return a book even if you’ve already started listening to it. However, you may not be eligible for a full refund if you’ve listened to more than a certain percentage of the book.
Question 3: What are my refund or credit options?
Answer 3: You can choose to receive a refund to your original payment method or an Audible credit that you can use to purchase other books on Audible.
Question 4: How long does it take to process a return?
Answer 4: The processing time for a return can vary depending on the payment method you used and Audible’s processing times. It may take a few days or even weeks for your refund or credit to be processed.
Question 5: What if I have a problem with my return?
Answer 5: If you have any problems with your return, you can contact Audible’s customer support for assistance. They will be able to help you resolve any issues and ensure that you receive the correct refund or credit.
Question 6: Can I return a book that I purchased as a gift?
Answer 6: Yes, you can return a book that you purchased as a gift. However, you will need to provide the recipient’s name and email address when you initiate the return.
Question 7: Can I exchange a book for a different book?
Answer 7: In some cases, you may be able to exchange a book for a different book of equal or lesser value. This option is not always available, but it’s worth checking with Audible’s customer support to see if it’s possible.
Closing Paragraph: We hope this FAQ has answered your questions about returning books on Audible. If you have any further questions, please contact Audible’s customer support for assistance.
Now that you know how to return a book on Audible, here are a few tips to make the process even easier:
Tips
Here are a few tips to make returning a book on Audible even easier:
Tip 1: Keep track of your purchases: It’s a good idea to keep track of your Audible purchases, such as the date of purchase, the title of the book, and the format (audiobook, ebook, etc.). This information will be helpful if you need to return a book or if you have any questions about your purchase.
Tip 2: Use the “Recently Played” section: If you’re not sure which book you want to return, you can check the “Recently Played” section in your Audible library. This section shows a list of the books you’ve listened to recently, making it easy to find the one you’re looking for.
Tip 3: Contact customer support if you have any problems: If you have any problems returning a book, such as if you’re not eligible for a refund or if you’re having trouble processing your return, you can contact Audible’s customer support for assistance. They will be able to help you resolve any issues and ensure that you receive the correct refund or credit.
Tip 4: Take advantage of Audible’s return policy: Audible has a generous return policy that allows you to return books for up to 365 days after purchase. This gives you plenty of time to listen to a book and decide if you want to keep it. If you’re not sure whether you’ll like a book, you can always purchase it and return it later if you don’t enjoy it.
Closing Paragraph: By following these tips, you can make the process of returning a book on Audible quick and easy. So don’t hesitate to return a book if you’re not satisfied with it. You’re entitled to a refund or credit, and Audible makes it easy to get one.
Now that you know how to return a book on Audible and have some tips to make the process easier, you can enjoy your audiobooks with peace of mind, knowing that you can always return a book if you’re not satisfied.
Conclusion
Returning a book on Audible is a simple and straightforward process. By following the steps outlined in this article, you can easily return a book and receive a refund or credit. Just remember to keep track of your purchases, use the “Recently Played” section to find the book you want to return, contact customer support if you have any problems, and take advantage of Audible’s generous return policy.
With Audible’s easy return policy, you can enjoy your audiobooks with peace of mind, knowing that you can always return a book if you’re not satisfied. So go ahead and explore the vast selection of audiobooks on Audible, and don’t be afraid to try new books and authors.
