9 Easy Steps to Reset Sentry Safe Combination

Sentry Safe

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Do you own a Sentry Safe and can’t remember the combination? Don’t worry, you’re not alone. Many people forget their safe combinations at some point. Luckily, there are a few ways to reset the combination on your Sentry Safe so that you can access your belongings again.

One way to reset the combination on your Sentry Safe is to use the override key. This key is usually included with the safe when you purchase it. The override key can be used to open the safe even if you don’t know the combination. If you don’t have the override key, you can order a replacement key from Sentry Safe. Once you have the override key, you can follow the instructions in the safe’s manual to reset the combination.

If you don’t have the override key, you can also reset the combination on your Sentry Safe using the combination override button. This button is located inside the safe. To use the combination override button, you will need to remove the safe’s door. Once you have removed the door, you can locate the combination override button. Press and hold the button for 30 seconds. The combination will then be reset to the default combination.

Preparing For the Reset

Before attempting to reset the combination on your Sentry safe, it’s essential to gather the necessary tools and take precautionary measures to ensure a successful reset. Here’s a detailed guide to help you prepare:

Gather Necessary Tools

You will need the following tools for the reset process:

Tool	Purpose
Master Reset Key	To unlock the safe door if you forget the new combination.
Hex Wrench	To loosen the bolts on the keypad.
Phillips Head Screwdriver	To remove the keypad cover.
Small Mirror	To view the internal mechanism during the reset process.
Flashlight	To provide illumination inside the safe.

Take Precautionary Measures

To ensure a safe and effective reset process, follow these precautionary measures:

Work in a well-lit and quiet area to minimize distractions.
Clear away any obstacles or objects that could interfere with the reset procedure.
Keep the safe on a stable and level surface to prevent it from falling over.
If possible, have a second person assist you in the reset process.
Follow the instructions carefully and do not skip any steps.

Instructions: Resetting the Combination

Once you have gathered the necessary tools and taken the precautionary measures, you can proceed with resetting the combination. Refer to the subsequent sections for detailed instructions on completing the reset process.

Pressing the Reset Button

Locate the reset button on the back or underside of the safe. It is typically a small, round, recessed button.

Insert a paperclip or thin object into the reset button and press down for 5-10 seconds.

While holding the reset button down, enter the new combination using the dial. The new combination should be 3-8 digits long and easy to remember.

Release the reset button and turn the dial to the new combination. The safe door should now open.

If the safe door does not open, repeat steps 1-4. Ensure that the new combination is entered correctly and that the dial is turned completely to each number.

Troubleshooting Tips

Issue	Solution
Forgot the new combination	Contact Sentry Customer Service for assistance.
Reset button not working	Clean the reset button using a cotton swab and rubbing alcohol. If it still does not work, contact Sentry Customer Service.
Safe door still won’t open	The combination may be incorrect, the dial may not be turned completely to each number, or there may be an internal mechanical issue. Contact Sentry Customer Service for professional assistance.

Setting the Master Code

To set the master code, follow these steps:

1. Open the Sentry safe

Enter the current combination into the keypad and turn the dial clockwise to open the safe.

2. Locate the reset button

The reset button is usually located inside the safe door, behind the keypad.

3. Press and hold the reset button

While pressing the reset button, turn the dial counterclockwise to the “R” position.

4. Release the reset button and set the new master code

Release the reset button once the dial is in the “R” position. Now, you can enter the new master code (3-8 digits) into the keypad. Note that the new master code must be different from the old one.

	To Set a Master Code
1.	Open the Sentry safe.
2.	Locate the reset button inside the safe door.
3.	Press and hold the reset button while turning the dial counterclockwise to the “R” position.
4.	Release the reset button and enter the new master code (3-8 digits).

5. Re-enter the new master code

Re-enter the new master code into the keypad to confirm it.

6. Turn the dial clockwise

Turn the dial clockwise back to the closed position to save the new master code.

The master code is now successfully reset.

Verifying the Master Code

If you have the master code, you can use it to verify that the safe is working correctly. To do this, follow these steps:

Enter the master code into the safe’s keypad.
Press the “Enter” button.
The safe should open.
If the safe does not open, the master code may be incorrect.
Try entering the code again, making sure that you are pressing the correct buttons.
If the safe still does not open, the lock may be jammed or broken.

You will need to call a locksmith to have the lock repaired or replaced.

Here are some tips for verifying the master code:

Troubleshooting Reset Issues

If you encounter difficulties resetting your Sentry Safe combination, consider the following troubleshooting tips:

1. Ensure the Safe is Open

The safe door must be fully open before attempting to reset the combination.

2. Verify the Correct Reset Code

Double-check the reset code provided in your Sentry Safe user manual. Ensure you are using the correct code for your specific safe model.

3. Align the Reference Mark

When turning the dial during the reset procedure, align the reference mark on the safe’s faceplate with the appropriate number on the dial.

4. Turn the Dial Smoothly

Rotate the dial smoothly without applying excessive force. Jerky or sudden movements can interrupt the reset process.

5. Confirm the New Combination

After setting the new combination, open and close the safe to verify its functionality. If the new combination does not work, repeat the reset process.

6. Specialized Troubleshooting for Electronic Safes

Electronic Sentry Safes require additional troubleshooting steps:

a. Check the Battery Level: Ensure the batteries in the safe are fresh and have sufficient power to support the reset process.

b. Test the Override Key: If available, insert the override key into the safe’s override lock and turn it. This should temporarily override the electronic lock, allowing you to manually open the safe and reset the combination.

c. Contact Sentry Customer Service: If all troubleshooting measures fail, contact Sentry customer service for further assistance. They may provide specialized instructions or facilitate repairs.

7. Seek Professional Help

If you continue to experience difficulties resetting your Sentry Safe combination, it is recommended to contact a licensed locksmith or safe technician for professional assistance.

Alternate Reset Methods

If you have forgotten your Sentry Safe combination but have access to a key, you can try one of the following alternate reset methods:

Key Override Method

This method works for Sentry Safes that have a key override feature. Locate the keyhole on the back of the safe and insert the key. Turn the key clockwise while simultaneously pulling the door open. If the key override feature is enabled, the door will open.

Factory Reset Method

This method erases all existing combinations and restores the safe to its factory settings. Note that this method may not work for all Sentry Safes. Locate the reset button on the back panel of the safe. Press and hold the reset button for 30 seconds. The safe will emit a series of beeps to indicate that the factory reset is complete.

Magnetic Override Method

This method involves using a strong magnet to reset the safe. Position the magnet over the keypad or the area where the combination is entered. While holding the magnet in place, press and hold the “0” button on the keypad for 10 seconds. Remove the magnet and enter the new combination. This method may not work for all Sentry Safes, but it is worth trying if other methods have failed.

7. Contacting Sentry Safe Customer Support

If all else fails, you can always contact Sentry Safe customer support for assistance. Provide the customer support representative with the model number and serial number of your safe, and they will guide you through the reset process or provide you with further troubleshooting steps.

Tip	Description
Use the correct keypad buttons	Make sure that you are pressing the correct buttons on the keypad. The buttons may be labeled with numbers or letters, or they may be blank. If you are not sure which buttons to press, consult the safe’s user manual.
Enter the code slowly	Do not rush when entering the code. Take your time and make sure that you are pressing each button firmly.
Try entering the code multiple times	If the safe does not open the first time you enter the code, try entering it again. You may have made a mistake the first time.

Customer Support Contact Information
Phone: 1-800-828-1438
Website: https://www.sentrysafe.com/support/

Resetting the Factory Code

In case you’ve forgotten the reset code or the safe is locked due to incorrect attempts, you can reset the factory code by following these steps:

**1. Remove the Battery Cover:** Locate the battery compartment at the back of the keypad and remove the cover.

**2. Disconnect the Battery:** Disconnect the battery by pulling it out of the compartment.

**3. Press the Reset Button:** Press and hold the reset button, which is typically a small button located near the battery compartment, for 5 seconds.

**4. Reconnect the Battery:** While still holding the reset button, reconnect the battery.

**5. Release the Reset Button:** Release the reset button once the battery is reconnected.

**6. Enter the New Code:** Enter a new 4-digit code of your choice.

**7. Confirmation Beep:** You will hear a confirmation beep after entering the new code.

**8. Verify the New Code:** To ensure the reset is successful, open the safe using the new code. If it opens, the factory code has been successfully reset.

Steps	Description
1	Remove the battery cover
2	Disconnect the battery
3	Press the reset button for 5 seconds
4	Reconnect the battery while holding the reset button
5	Release the reset button
6	Enter a new 4-digit code
7	Listen for the confirmation beep
8	Verify the new code by opening the safe

Safety Precautions During Reset

To ensure a safe and successful Sentry safe combination reset, it is crucial to observe the following safety precautions:

Keep Children Away: Children should not be present during the reset process to prevent any accidental manipulation.
Clear Workspace: Ensure the area around the safe is clear of any obstacles or distractions to minimize the risk of accidents.
Use the Correct Tools: Only use the tools provided by the manufacturer to avoid damaging the safe or its components.
Follow Instructions Carefully: Read and follow the manufacturer’s instructions thoroughly to prevent any mistakes.
Avoid Overtightening: Do not overtighten any screws or bolts during the reset process, as this can damage the safe.
Keep the Safe Closed: Once the reset is complete, ensure the safe door is securely closed and locked to maintain its security.
Test the New Combination: After the reset, immediately test the new combination to verify its functionality.
Secure the Reset Tools: Safely store the reset tools after use to prevent unauthorized access.
Contact a Locksmith if Needed: If you encounter any difficulties or are unable to reset the combination successfully, contact a qualified locksmith for assistance.

9. Inspect the Combination Lock

Before proceeding with the reset, it is essential to inspect the combination lock for any damage or wear. Look for broken or loose parts, misaligned numbers, or any other abnormalities. If you notice any damage, contact a locksmith for professional repair.

Component	Inspection Points
Dial	Loose or damaged numbers, misalignment
Push Buttons	Loose or stuck buttons, broken springs
Spindle	Bent or obstructed spindle, jamming
Indicators	Faulty or obscured indicators, poor visibility

Removing Old Combination

1. Open the safe using the old combination.

2. Locate the reset button on the inside of the safe door, usually behind a removable panel.

3. Press and hold the reset button for 5 seconds.

4. Enter the new combination.

5. Release the reset button.

6. Close the safe door and test the new combination.

Maintaining Your Safe After Reset

Cleaning

Regularly clean the safe using a soft cloth and a mild detergent. Do not use abrasive cleaners or degreasers, as they can damage the finish.

Lubrication

Lubricate the lock mechanisms periodically using a silicone spray or graphite powder. This will help ensure smooth operation and prevent wear and tear.

Inspection

Inspect the safe regularly for any signs of damage or wear. Pay particular attention to the door hinges, locking mechanisms, and seals.

Record Keeping

Keep a record of the safe combination and any maintenance performed. This will be helpful in case you forget the combination or need to make repairs in the future.

Storing Valuables

Only store valuable items in the safe that can fit comfortably inside without overcrowding. Avoid placing wet or delicate items inside, as they can damage the contents.

Insurance

Consider purchasing insurance for the contents of your safe. This will provide peace of mind in case of theft or loss.

How To Reset Sentry Safe Combination

To reset the combination of your Sentry safe, you will need the following tools:

A small Phillips head screwdriver
A small flathead screwdriver
A new combination lock

Once you have the necessary tools, you can follow these steps to reset the combination of your Sentry safe:

1. Remove the old combination lock from the safe. To do this, use the Phillips head screwdriver to remove the screws that are holding the lock in place. Once the screws are removed, you can pull the lock out of the safe.
2. Install the new combination lock into the safe. To do this, line up the holes in the lock with the holes in the safe. Insert the screws through the holes and tighten them down using the Phillips head screwdriver.
3. Set the new combination. To do this, turn the dial to the right until it stops. Then, turn the dial to the left until you reach the first number in your new combination. Turn the dial to the right again until you reach the second number in your new combination. Repeat this process for the third number in your new combination.
4. Test the new combination. To do this, turn the dial to the left until you reach the first number in your new combination. Then, turn the dial to the right until you reach the second number in your new combination. Finally, turn the dial to the left again until you reach the third number in your new combination. If the safe opens, then you have successfully reset the combination.