If you’re locked out of your Messenger account because you’ve forgotten your PIN, don’t worry! There are a few ways to reset it. First, try to reset your PIN using your phone number. If that doesn’t work, you can try to reset it using your email address. Finally, if you’ve forgotten both your phone number and email address, you can try to contact Messenger customer support.
To reset your PIN using your phone number, open the Messenger app and tap on the “Forgot PIN” link. Then, enter your phone number and tap on the “Send Code” button. You’ll receive a text message with a code that you can use to reset your PIN. If you don’t receive a text message, you can try to request a call instead. Once you’ve received the code, enter it into the Messenger app and tap on the “Reset PIN” button.
To reset your PIN using your email address, open the Messenger app and tap on the “Forgot PIN” link. Then, enter your email address and tap on the “Send Code” button. You’ll receive an email with a code that you can use to reset your PIN. If you don’t receive an email, you can try to request a call instead. Once you’ve received the code, enter it into the Messenger app and tap on the “Reset PIN” button. If you’ve forgotten both your phone number and email address, you can try to contact Messenger customer support. To do this, open the Messenger app and tap on the “Help” button. Then, tap on the “Contact Us” button and select the “Account Issues” option. You’ll be able to submit a request to Messenger customer support and they will help you reset your PIN.
Understanding PIN Lock
PIN (Personal Identification Number) lock is a security measure designed to protect the user’s messages and personal information from unauthorized access. It is a four-digit code that is entered after opening the Messenger app to unlock the messages. The PIN lock feature can be enabled or disabled in the app’s settings.
When a PIN lock is enabled, the user is prompted to enter the PIN code every time they open the Messenger app. If the PIN code is entered incorrectly five times in a row, the user’s account will be temporarily locked for 24 hours. This is a security measure to protect the user’s account from being hacked.
To reset a Messenger PIN lock, the user will need to follow these steps:
- Open the Messenger app.
- Tap on the "Forgot PIN?" link.
- Enter the user’s phone number or email address.
- Tap on the "Send Code" button.
- Enter the code that is sent to the user’s phone number or email address.
- Create a new PIN code.
Once the new PIN code is created, the user will be able to access their messages again.
Resetting PIN from Facebook App
Step 1: Open the Facebook app on your device.
Step 2: Tap on the three horizontal lines in the bottom right corner of the screen.
Step 3: Scroll down and tap on “Settings & Privacy”.
Step 4: Tap on “Settings”.
Step 5: Tap on “Security and Login”.
Step 6: Tap on “Change PIN”.
Step 7: Enter your current PIN.
Step 8: Enter a new PIN.
Step 9: Re-enter the new PIN.
Step 10: Tap on “Save”.
Your PIN has now been reset.
| Steps | Action |
|---|---|
| 1 | Open the Facebook app. |
| 2 | Tap on the three horizontal lines in the bottom right corner of the screen. |
| 3 | Scroll down and tap on “Settings & Privacy”. |
| 4 | Tap on “Settings”. |
| 5 | Tap on “Security and Login”. |
| 6 | Tap on “Change PIN”. |
| 7 | Enter your current PIN. |
| 8 | Enter a new PIN. |
| 9 | Re-enter the new PIN. |
| 10 | Tap on “Save”. |
Resetting PIN via SMS
If you have forgotten your PIN and don’t have access to your email, you can reset it by sending an SMS from your phone number associated with your Messenger account. Here are the steps:
-
Open your SMS app on your phone.
-
Send an SMS with the text “PIN” to 15666.
-
You will receive an SMS back with a new PIN. Enter the new PIN in the Messenger app to unlock your account.
Important Notes:
– This method is only available if your phone number is associated with your Messenger account.
– You may be charged for sending an SMS to 15666, depending on your mobile carrier’s rates.
| Country | SMS Number |
|---|---|
| United States | 15666 |
| United Kingdom | 85222 |
| Canada | 78910 |
| Australia | 55232 |
Removing PIN from Facebook Website
Firstly, ensure you are logged into your Facebook account on the website. Then, follow these steps.
- Go to the Settings menu.
- Select “Security and Privacy”
- Click “Edit” next to “Two-Factor Authentication”
- There should be a list of authentication methods linked to your account. Scroll down until you find “PIN” in the Disabled section and click the “Enable” button.
- Follow the on-screen instructions to disable the PIN.
Once these steps are complete, your PIN will be removed from your Messenger account and you will no longer be required to enter it to access the app.
Resolving Issues with PIN Reset
If you’re experiencing issues resetting your Messenger PIN, follow these steps:
1. Make sure you’re entering the correct PIN. It’s case-sensitive, so double-check that you’re using uppercase and lowercase letters as needed.
2. If you’ve forgotten your PIN, tap “Forgot PIN?” on the Messenger login screen. You’ll need to provide your email address or phone number to receive a reset link.
3. If you don’t receive the reset link, check your spam folder. It may have been mistakenly filtered as spam.
4. If you’re still unable to reset your PIN, contact Facebook’s support team for assistance.
5. Advanced Troubleshooting:
| Issue | Solution |
|---|---|
| Error message: “PIN reset failed” | Clear Messenger’s cache and data from your phone’s settings. Reinstall Messenger and try resetting your PIN again. |
| Error message: “PIN is incorrect” | Confirm that you’re entering the correct PIN. If you’re certain it’s correct, contact Facebook’s support team. |
| PIN reset doesn’t work on a specific device | The issue may be related to the device itself. Try resetting your PIN on another device to verify. If the issue persists, contact the device manufacturer for support. |
Resetting PIN with Two-Factor Authentication
If you have enabled two-factor authentication, you can use it to reset your Messenger PIN. Here’s how:
- Open the Messenger app and tap on the “Settings” icon in the bottom right corner.
- Tap on “Account Settings” and then select “Two-Factor Authentication”.
- Enter your password and tap on “Continue”.
- You will be prompted to enter the six-digit verification code that was sent to your phone number or email address.
- Once you have entered the verification code, tap on “Confirm”.
- You will now be able to create a new PIN.
| Step | Action | Screenshot |
|---|---|---|
| 1 | Open the Messenger app and tap on the “Settings” icon in the bottom right corner. |  |
| 2 | Tap on “Account Settings” and then select “Two-Factor Authentication”. |  |
| 3 | Enter your password and tap on “Continue”. |  |
| 4 | You will be prompted to enter the six-digit verification code that was sent to your phone number or email address. |  |
| 5 | Once you have entered the verification code, tap on “Confirm”. |  |
| 6 | You will now be able to create a new PIN. |  |
Steps for Multiple Messenger Accounts
To reset the PIN for multiple Messenger accounts, follow these steps:
1. Open the Messenger app on your device.
2. Tap on your profile picture in the top left corner.
3. Scroll down and tap on “Settings”.
4. Tap on “Account Settings”.
5. Tap on “Security and Login”.
6. Tap on “Messenger PIN”.
7. Enter your old PIN. If you have forgotten your old PIN, you can tap on “Forgot PIN?” and follow the instructions to reset it. Once you have entered your old PIN, you can enter a new PIN and confirm it.
8. Tap on “Save”.
Your Messenger PIN will now be reset for all of your Messenger accounts.
Troubleshooting PIN Lockout Errors
8. Reset Messenger Using a Computer
If none of the above methods work, you can reset Messenger using a computer. This will permanently delete all your messages and conversations, so make sure you back them up first.
Instructions:
- Open a web browser and go to the Messenger website.
- Click on the “Forgot Password” link.
- Enter your phone number or email address and click “Continue”.
- You will receive a code via SMS or email. Enter the code and click “Continue”.
- Select “Reset Messenger” and confirm your choice.
- Your Messenger account will be reset and you will be able to create a new PIN.
Additional Tips:
* If you don’t receive the code via SMS or email, try requesting it again or contacting Messenger support.
* Once you reset your Messenger account, you will lose all your messages and conversations. Make sure you back them up beforehand.
* If you continue to experience problems with PIN lockouts, you may want to disable the PIN security feature in Messenger’s settings.
Tips for Preventing PIN Lockouts
Avoid Incorrect PIN Entries
The most common cause of PIN lockouts is simply entering the incorrect PIN multiple times. To avoid this, ensure you have the correct PIN and enter it carefully. Consider using a PIN manager or note-taking app to store your PIN securely.
Use a Strong and Memorable PIN
Choose a PIN that is difficult to guess but easy for you to remember. Avoid using common number sequences like “1234” or “0000,” and consider using a mix of numbers and letters.
Set PIN Retrieval Options
Many messaging apps offer PIN retrieval options. Set up these options so that you can recover your account if you forget or lose your PIN. This could involve providing a secondary email address, a security question, or a backup code.
Consider a Passphrase Instead of a PIN
Some messaging apps allow you to use a passphrase instead of a PIN. Passphrases are longer but generally more secure than PINs. Consider this option if you are concerned about the security of your PIN.
Be Mindful of Time Limits
Some apps limit the number of incorrect PIN entries before the account is locked. Be aware of these time limits and take precautions to avoid reaching them.
Take Breaks Between Attempts
If you are having difficulty remembering your PIN, it’s best to take a break between attempts. This will give you time to calm down and clear your head, reducing the risk of further incorrect entries.
Contact Customer Support
If you are locked out of your messaging account and cannot regain access through any of the above methods, contact the app’s customer support team. They may be able to assist you in recovering your account.
Additional Security Measures
Resetting Messenger PIN if Locked Out
If you’ve forgotten your Messenger PIN or have been locked out due to repeated incorrect attempts, follow these steps to reset it:
Additional Support Resources
If you’re still having trouble resetting your Messenger PIN, you can reach out to the following resources for assistance:
| Resource | Contact |
|---|---|
| Messenger Help Center | https://www.messenger.com/help |
| Facebook Help Center | https://www.facebook.com/help |
| Messenger Support Team | https://www.messenger.com/contact |
When contacting support, be prepared to provide your email address, phone number, and a brief description of your issue.
1. Reset Your PIN Using the Forgot PIN Option
1. Open the Messenger app on your device.
2. Tap on “Forgot your PIN?” below the PIN entry field.
3. Choose to reset your PIN using your Facebook password, Google account, or SMS verification.
4. Follow the on-screen instructions to verify your identity and reset your PIN.
2. Reset Your PIN Through Facebook
1. Go to the Messenger website: https://www.messenger.com/
2. Click on “Forgot PIN?” on the login page.
3. Enter your email address or phone number and click on “Search”.
4. Follow the on-screen instructions to reset your PIN using your Facebook password or SMS verification.
How To Reset Messager Pin Locked Out
If you have forgotten your Messenger PIN and are locked out of your account, there are a few steps you can take to reset it.
- Open the Messenger app.
- Tap “Forgot PIN?”.
- Enter your phone number.
- Click the link in the text message.
- Enter your new PIN twice.
- You will now be logged into your Messenger account.
If you are not already logged in, you will be prompted to enter your PIN. Enter the last four digits of your phone number to continue.
This will take you to a screen where you can reset your PIN.
Messenger will send you a text message with a link to reset your PIN.
This will take you to a screen where you can enter your new PIN.
Once you have entered your new PIN twice, tap “Reset PIN”.
People also ask
How do I change my Messenger PIN?
To change your Messenger PIN, open the Messenger app and tap the three lines in the top left corner. Then, tap “Settings” and select “PIN”. Enter your current PIN and then enter your new PIN twice. Tap “Save” to change your PIN.
How do I unlock my Messenger account if I forgot my PIN?
If you have forgotten your Messenger PIN, you can reset it by following the steps outlined above.
What do I do if I am still locked out of my Messenger account?
If you are still locked out of your Messenger account after following the steps above, you can contact Messenger support for help.
